After paying Apple to enjoy uninterrupted streaming, when you notice that you always have to enter your credentials, it’s obvious to ask, “Why does Apple Music keep signing me out?” not out of frustration but because sometimes you’re curious to know the reason. Continue reading this guide to the last word, and you’ll be technically skilled enough to rectify the problem quickly.
Why Does Apple Music Keep Signing Me Out?
While some rumors suggest a bug in the Music app, considering Apple’s reputation, they must have fixed it by now. Some other reasons for Apple Music keep signing you out could include:
- Unstable Internet connection
- Junk information in the Music app’s cache
- Outdated app
- Issues with your Apple ID
- Unavailability of Apple servers
…and many more.
Regardless of the cause, troubleshooting and eliminating the issue is simple. You can find the step-by-step instructions for all solutions in the following sections.
How to Fix Apple Music Keep Asking Me to Sign In
Some easy fixes for the problem are suggested below:
Solution 1: Sign Out of Your Apple ID and Restart Your Device
Assuming that you are already signed out of Apple Music, in this three-phase solution, you will learn how to turn off Find My iPhone, sign out of your Apple ID, and then restart the iPhone. The process is given below:
Note: iPhone 13 Pro Max running iOS 17 is used here for reference and illustrations.
Phase 1: Turn Off Find My iPhone
- Go to Settings
- Tap your name from the top
- Tap Sign Out from the bottom of the Apple ID screen
- Enter the password for your Apple ID on the Apple ID Password window
- Tap Turn Off from the top-right corner to turn off Find My iPhone
Phase 2: Sign Out of Apple ID
- On the next window, turn on the switches for the data you want to keep on your device locally
- Tap Sign Out from the top-right
- Tap Sign Out on the confirmation box
Phase 3: Restart Your iPhone
- Back on the Settings window, tap General
- Scroll down the General screen to the bottom
- Tap Shut Down
- Swipe the slide to power off bar to the right to shut down your iPhone
- Wait for two to three minutes
- Power on your iPhone
- Sign in with your Apple ID and see if the issue is fixed
Solution 2: Force Close the Apple Music App
Force closing means you abruptly terminate a running instance of the Music app on your iPhone. When you do so, the iPhone doesn’t remove any data from the program. However, it does it save any progress either. Nevertheless, this exercise still fixes many issues, and therefore, the solution is worth giving a shot. The process is given below:
On iPhones without the Home Button:
- Swipe up the screen from the bottom to the center and hold your finger for a while to get to the App Switcher mode
- Swipe the screen left or right to bring the Music app to the front
- Swipe the Music app tile up and off the screen to force close it
- Swipe up the screen from the bottom one more time to come out of the App Switcher mode
On iPhones with the Home Button:
- Double-press the Home button
- Once you’re in the App Switcher mode, swipe the screen left or right to bring the Music app to the front
- Swipe up the Music app tile off the screen to force close it
- Press the Home button once or tap the top of the screen to come out of the App Switcher mode
Next, restart your iPhone (optional but highly recommended), launch the Music app, and check if the problem is resolved.
Solution 3: Update the Music App
Before asking, “Why does Apple Music keep signing me out?” you must first check whether or not you have updated the Music app to the latest version.
Apple Music automatically updates the moment the company rolls out a newer release. However, if you still have an older version, this is the right time to jump to the latest build. Doing so is essential not only to fix existing issues but also to enjoy new features Apple may have added to the program. The instructions to update the Music app are given below:
- Launch App Store
- Use the Search bar at the top to search for the Music app
- Tap Music from the suggestions list
- Tap UPDATE
Note: If you can’t see the UPDATE option, tap the Apple Music app’s frame to get to its dedicated window, and tap UPDATE from there.
Solution 4: Verify Your Account Information
Although Apple never lets you access any of its devices unless it verifies your account, you can try this solution to see if it fixes the glitch you are experiencing while using the Music app. The process is given below:
- Go to Settings
- Tap your name from the top
- Tap Sign-In & Security on the Apple ID screen
- Enter your Apple ID password when the iPhone prompts
- On the Sign-In & Security window, check if any of the options requires verification
- Verify your iPhone, account details, phone number, etc.
- Restart your device
- See if the problem is resolved
Solution 5: Check Your Internet Connection
If Apple Music keeps signing you out, you may also want to check if your Internet connection is stable. Whether you’re using cellular data or a Wi-Fi network, one of the best portals to test Internet speed is SPEEDTEST by Ookla, which you can access by going to https://www.speedtest.net/ or by downloading its mobile app.
Solution 6: Check Apple Music’s Server Status
If the corresponding servers are down, you may also see inconsistencies while using the Music app. You can check the availability of the Apple Music servers by going to the Apple Support System Status page.
If you find one or more servers starting with ‘Apple Music’ unavailable, you must wait until Apple addresses the problem and brings the services back online.
FAQs About Apple Music Keep Signing Out
Why does Apple Music keep signing me out? Is there a permanent remedy for this?
Yes, there is. You can use a third-party program available for Windows and Mac called HitPaw Apple Music Converter. The tool helps you download and convert Apple Music to your preferred format. With this approach, you get the freedom to play the downloaded songs offline on the media player of your choice.
What if everything you suggested fails to work?
In that case, you can uninstall the Music app from your iPhone, go to the App Store, and install it afresh to see if the problem is resolved.
How much time does Apple take to bring its offline servers back online?
It depends on the type of issue the servers have. It may take anywhere between a couple of seconds to a few hours. Nevertheless, because Apple Music has millions of subscribers, the company won’t let its Music servers down for too long.
Conclusion
Unless you have downloaded the Music app on a Windows computer from the Microsoft Store (as the program is still in its testing phase), you can rest assured that the issue will be gone soon. With that, the next time you come up with the question, “Why does Apple Music keep signing me out?” try the suggestions given in this guide to resolve the problem.
Related Posts: